1. Our Policy.
This Privacy (“Policy”) covers Prestige Salon Supplies treatment of personal information or personally identifiable information (both “Personal Information”) that may be collected or submitted when the web-user (“you”) are using Prestige Salon Supplies website or services. This Policy does not apply to companies that Prestige Salon Supplies does not own or control, or to individuals that are not under Prestige Salon Supplies supervisory control.
Please understand that whenever you voluntarily disclose Personal Information online this information cannot be made one-hundred percent secure and, in some cases, that information can be intercepted, collected and used by others. However, we work hard to protect your information at all times, and protect your information in several ways. Your information is stored on a secure server that Prestige Salon Supplies and it’s authorised personnel can only access through a password. Additionally, we encrypt your information to prevent third parties without authorisation from intercepting your information when it is in transit to us.
2. How We Collect Your Personal Information.
While using the Prestige Salon Supplies website, you may submit Personal Information when [registering for services, ordering products, and posting content]. Depending on the service or process, the Personal Information you may be asked to provide is your:
Credit or Debit Card Information
Gender or other demographic information Location information
Personal Information may also be collected, or your IP address logged, when you visit Prestige Salon Supplies website. Your IP information allows us to understand how you use our site and to enable us to make changes to our site in order to improve your experience. Information regarding your computer, your connection to our website (such as your browser type, operating system, and platform) and your user history (including, but not limited to, your session information, page errors and the length of your visits to specific pages within our website) may also be collected.
3. How We Use Your Personal Information.
Prestige Salon Supplies may use the Personal Information you provide for purposes such as: carrying out a registration made by you; customising the advertising and content you see; fulfilling your requests for products and services (including purchases); improving the content and overall look and feel of our website and services, contacting you, conducting research, providing anonymous reporting for internal and external clients, contacting users regarding changes to our website or business, and customising the content that you see on the Prestige Salon Supplies website. Prestige Salon Supplies may also retain the details of purchases and other transactions or payments made with us or the partners affiliated with our website.
4. How Your Personal Information is Disclosed.
It is Prestige Salon Supplies policy not to disclose, sell or rent your Personal Information to any individual, business, government entity or outside parties except: (i) to provide products or services you’ve requested through us; (ii) in response to a validly-issued subpoena, court order, or other legal process; (iii) when necessary to establish or exercise our legal rights or defend against legal action; or (v) where you request Prestige Salon Supplies to do so.
From time to time, Prestige Salon Supplies may use return email addresses to answer the email we receive from you. Such addresses are not used for any other purpose. Your Personal Information will not be collected for use that is in violation of the law, or unrelated to the that discussed in this Policy, unless you are also provided an opportunity to opt-out or otherwise prohibit such unrelated uses.
5. Web Statistics & Shared Data.
We collect and use IP addresses to analyse trends, administer the site, track user movement, and gather broad demographic information for reporting and sponsorship purposes.
From time to time, we may use this information to better design our website and to share with select advertising partners, sponsors, and/or affiliates however IP addresses are not linked to Personal Information. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we will not disclose to these partners, sponsors and/or affiliates anything that could be used to personally identify those individuals.
All user account pages are protected with Secure Socket Layer (“SSL”) encryption. All user accounts must be accessed with usernames and passwords. You are advised not to share your username and password with any other person.
Prestige Salon Supplies reserves the right to amend this policy at any time. Prestige Salon Supplies will contact registered users by e-mail, and shall also post a notice of changes on its web site, when and if the terms of this policy are amended.
Prestige Salon Supplies currently ship within Australia Only.
All orders are sent via Courier Service or Australia Post when full payment is received. Orders placed outside business hours will be processed the following Monday. Orders are processed and shipped Monday – Friday 9am – 2pm AWST excluding public holidays.
Australian Delivery Costs
Perth – Metro Area: PEP Couriers which usually have a 24-48hour turn around. Pricing starts at $8.50 for deliveries up to 20kg.
Perth – Interstate: Australia Post Express Satchel $19.70 for deliveries up to 5kg.
Additional shipping charges will be made to the customer if the shipping method selected is incorrect.
N.B: Pricing is subject to change without notice.
For shipping interstate please allow 6-8 working days for your order. Delivery times are guidelines only and cannot be guaranteed by us. We are not responsible for any items lost or delayed in transit.